Chargerlab Chargerlab
  • News
    • What's New
    • Interviews
    • Vlogs
    • Events
    • Industry
  • Reviews
    • Charging Compatibility
    • Fully Charging
    • Comparison
    • Chargers & Cables
    • Power Banks & Stations
    • Phones
    • Accessories
  • Teardowns
    • Chargers & Cables
    • Power Banks & Stations
    • Power Supplies
    • Prototypes
    • Batteries
    • Accessories
  • Videos
    • YouTube
    • TikTok
  • Guides
    • How to Buy
    • Explained
    • Deals
    • ICs
  • POWER-Z
    • KM003C/KM002C
    • KT002
    • Buy POWER-Z
    • Technical Support
  • Contact Us
Home › News › What's New › Microsoft Is Recalling and Replacing The AC Power Cords of Surface Pros

Microsoft Is Recalling and Replacing The AC Power Cords of Surface Pros

Jeffrey
1 yearagoWhat's New
0 0

A reproduction article from Microsoft

For those who have purchased Microsoft Surface Pro devices:

There is essential information you need to know if you have the original Surface Pro, Surface Pro 2 or Surface Pro 3 devices. 

Microsoft has announced a recall of the AC power cords for the original Surface Pro, Surface Pro 2, and Surface Pro 3 devices, and you may be eligible for a free replacement.

Not for the unit

This recall only applies to the removable cord that connects the power supply to an electrical outlet. The power supply unit is not included in the recall and replacement.

Microsoft Is Recalling and Replacing The AC Power Cords of Surface Pros-Chargerlab

Please pay attention to what the recalled cords look like in the picture (not including the power supply unit on the right), and if you have the newer cords you don't need to replace them.  This recall applies to AC power cords for these devices sold before March 15, 2015: Original Surface Pro, Surface Pro 2 and Surface Pro 3.

Feel free for the recall

Microsoft will provide one AC power cord replacement free of charge for each of your eligible Surface Pro devices.  No proof of damage is required to receive a replacement AC power cord. If you have more than one Surface Pro device, Microsoft needs a replacement order for each one.

Surface for Business customers who are placing bulk orders should contact Microsoft. There will be no charges for replacement AC cords for your eligible Surface devices.

How to

If you are affected, you can order a free replacement online by simply going to this website and logging in and following the instructions:

https://support.microsoft.com/en-us/surface/microsoft-ac-power-cord-recall-for-eligible-surface-pro-3-or-earlier-devices-4d46b233-acd2-9714-9ece-0ff48327fbc5

If you have any issues while ordering online, just give Microsoft a call.

A reproduction article from Microsoft

AC Microsoft
0
The article is written by @Microsoft posted on Chargerlab. All rights reserved.
Review of Apple 35W Dual USB-C Traditional Power Adapter
Previous
Review of MOMAX Airbox Charging Station(A Foldable Power Bank)
Next
Comments (0)
Back
Hot posts
Review of Baseus 240W USB-C Fast Charging Cable
20 hoursago
Enhance Your iPhone 15's Charging Experience with These ZIKE Accessories
2 daysago
How Fast It Can Be? iPhone 15 USB-C Reverse Charging
3 daysago
Apple iPhone 15 Pro Max Charging Test - ChargerLAB Compatibility 100
3 daysago
Related Posts
Upgrading to iPhone 15? Don't Toss Your Lightning Cables – Try This!
Same Price, New USB-C Port: Apple Launches Upgraded AirPods Pro 2
The Ultimate PD3.1 Laptop Travel Companion | A Closer Look at Baseus Blade2 Power Bank
Navigating Plug Standards for International Explorations with ChargerLAB
ABOUT ME

As a sibling site of chongdiantou.com, ChargerLAB covers everything about charging, including chargers, wireless chargers, power banks, cables, car chargers, portable power stations and other peripherals. You can contact us by sending the email to info@chargerlab.com.

FOLLOW US
Facebook Instagram TikTok Twitter YouTube
E-COOL MEDIA
POWER-Z Chongdiantou 52Audio
Copyright © 2016-2023 Chargerlab. Designed by nicetheme.
  • News
    • What's New
    • Interviews
    • Vlogs
    • Events
    • Industry
  • Reviews
    • Charging Compatibility
    • Fully Charging
    • Comparison
    • Chargers & Cables
    • Power Banks & Stations
    • Phones
    • Accessories
  • Teardowns
    • Chargers & Cables
    • Power Banks & Stations
    • Power Supplies
    • Prototypes
    • Batteries
    • Accessories
  • Videos
    • YouTube
    • TikTok
  • Guides
    • How to Buy
    • Explained
    • Deals
    • ICs
  • POWER-Z
    • KM003C/KM002C
    • KT002
    • Buy POWER-Z
    • Technical Support
  • Contact Us
Top Keywords
  • GaN
  • Apple
  • 65W
  • Baseus
  • 100W
  • Teardown
  • ANKER
  • Power Bank
  • USB-C
  • Fast charging
  • MagSafe
  • PD3.1
  • POWER-Z
  • Power Station
  • Xiaomi
  • 140W
  • UGREEN
  • Wireless Charger
Jeffrey
Editor
  • 0
  • 0
  • Top